guest services
alli
alli
guest services project specialistjoined bijin in 2012 Alli earned a Bachelor’s degree from Kansas State University in Hotel and Restaurant Management with a minor in Business Administration. She’s participated in Bumble & Bumble University’s “Fierce Conversations” and has attended The Millennium Experience. Alli loves giving bijin clients individualized customer service and “helping people look and feel their best.” Fun Fact: “My mom is an identical twin and my Grandfather was a triplet!”
angela
angela
spa manager
joined bijin in 2007
Angela, a former nail technician, has completed Spa Management by Strategies in Austin, Texas (2015), participated in “Fierce Conversations” at Bumble & Bumble University NYC, and attended two Millennium Conferences in Arizona and Florida. She is known for her upbeat attitude and sense of humor—“If I can make at least one person smile, maybe pee their pants a little or spit out a drink—then my day was not wasted!”
Fun fact: “I was a Thespian! I placed first in the State of Missouri for dramatic Interpretation of the “Belle of Amherst” and was in a 5-person musical review at the Folly Theatre.”
carrie
carrie
service coordinator
joined bijin in 2015
Carrie graduated from Arizona State University and attended Richmond College in London. She values her family, hard work and overcoming challenges. Carrie's mission in life is to be fulfilled in family and work.
Fun fact: “I met Princess Diana!”
cindy
cindy
concierge
joined bijin in 2006
Cindy was a self-taught makeup artist and wardrobe stylist for TV, film and catalogs in the Dallas, Chicago, St. Louis and Kansas City markets. She also has years of experience in high-end retail sales. Her eye for detail is one of her greatest strengths as well as being able to juggle ten things at once! Cindy loves giving special treatment to everyone who steps inside the bijin doors! Fun fact: “I partied like a rock star with Rod Stewart—I rode in his limo with him to Westport and we walked arm in arm into the bar!”
elizabeth
elizabeth
service coordinator
joined bijin in 2011
Elizabeth graduated from the University of Kansas with a BFA in Graphic Design and Illustration. A successful professional career as a designer at Hallmark Cards soon followed. Later, Elizabeth served as Social Chairman at Homestead Country Club before starting at bijin. Elizabeth enjoys gardening, tennis, scuba diving and sailing when she’s not bijinning!
Fun fact: “I love to sing and play the guitar — very Joni Mitchell-esque!”
helena
helena
senior service coordinator
joined bijin in 2018
Helena studied chemistry at the University of Missouri Kansas City and also attended Missouri Fine Arts Academy where she studied theatre. She is a professional pet stylist and managed a pet salon before joining bijin. Helena loves learning, and if there is something she wants, she will do whatever necessary to achieve her goal.
Fun Fact: "I donated bone marrow to a perfect stranger two months after joining the national registry and saved an AML patient’s life."
kayla
kayla
guest services supervisor
joined bijin in 2015
Kayla, who is a Certified Nursing Assistant, has worked in the Salon and Spa Industry since 2014 and been in Customer Service since 2011. She has gained knowledge by attending Continuing Education classes with coworkers and currently is attending school in Business Management.
Fun fact: “I’m a bit of a nature junkie. My goal is to go to all of the national parks by the time I turn 25!”
lohren
lohren
service coordinator joined bijin in 2019 Lohren holds a Bachelor’s degree in Communications from the University of Missouri-Kansas City, along with a Cosmetology degree from the Paul Mitchell School. She has worked in several service oriented venues, and exclusively as a brand ambassador coordinating events for premium liquor labels. “I love making others happy and customer service is my top priority.” Lohren is excited to be in a beauty inspired environment. Fun Fact: “I can recite all of the states in alphabetical order!”luci
luci
guest services project coordinator joined bijin in 2018 Luci graduated from the University of Missouri with a Bachelor’s Degree in Hospitality Management. She specializes in event management and has worked in the spa industry from San Diego to New Orleans, with a little Kansas City in between. Her fundraising background contributes to her passion for “incorporating altruistic ideas and products into the beauty and wellness industry.” Luci attended the Live Love Spa 365 Conference and completed the Hyatt Hotels’ Corporate Management Training Program. Fun Fact: “I love to garden and want to have my own greenhouse one day!”mary ann
mary ann
service coordinator
joined bijin in 2013
Mary Ann graduated from Wichita State University with a BA degree in Business Administration. From 1988-1995, she was VP of Marketing and Research at Cohen-Esrey Real Estate Services; after that, she held various Retail positions while raising her children. “I love working (and laughing) with so many talented and accomplished women at bijin.”
Fun fact: “I was voted “Best Hair” in 7th grade.”
melanie
melanie
service coordinator joined bijin in 2018 Melanie studied Marketing at the University of Memphis and brings several years of customer service experience to bijin. Melanie is a true people person with a passion for all things beauty related. She has never met a stranger and loves to uplift others. “I have the gift of gab!” Fun Fact: “My favorite toy as a child was a Chatty Cathy doll….I wonder why?!”molly
molly
service coordinator
joined bijin in 2014
Molly received her Bachelor’s degree in Criminal Justice and Criminology from the University of Missouri Kansas City. She is also certified to teach English. Molly has an intermediate knowledge of American Sign Language and Korean. Travel is her passion, and she is usually trying to plan one trip before the other begins. She has recently taken up photography to document her travels.
Fun Fact: “I lived in Korea and attended the Pyeongchang Winter Olympics.”
stacey
stacey
service coordinator
joined bijin in 2015
Stacey came to bijin in 2015 from Halls Plaza where she worked for 20 years. Prior to that, she worked in 401K Administration for 15 years.
Fun fact: “I have an advanced certificate in scuba diving!”
taya
