current job openings

Guest Services Coordinator
bijin salon and spa is seeking motivated and enthusiastic individuals to join its Guest Services Team. Be a part of an award winning company…voted by KC Magazine as Kansas City’s Best and recognized in Elle Magazine as one of America’s top salons! Located in Prairie Village, Kansas, we have over 30 years of experience in providing exceptional services to our clients. Join our team of fun, energetic and stylish individuals which is in pursuit of WOW!

 

Job Overview:
Help EVERYONE consistently experience the bijin WOW! Serve as a representative of bijin salon and spa in greeting, scheduling and servicing our external clients, along with providing support for all internal service providers. This is performed in-person on our retail floor and also over the phone in our call center. Our vision is to lead the beauty industry in providing a world class experience.
 
Required Skill Sets:
•  Prior Customer Service or Hospitality Experience preferred
•  Cash management skills
•  Proficient computer skills. Experience in Microsoft Office and Meevo scheduling software preferred but not required
•  Attention to detail and accuracy
•  Ability to multi-task is extremely important
•  Superior communication skills when assisting all clients over the phone and in person
•  Ability to handle and resolve conflicts in a timely and professional manner
•  Physically capable of standing for periods of time and walking up and down stairs
•  Willingness to provide five-star service to meet and exceed client expectations; ability to accept coaching
•  Works well in team environment
•  Time management and punctuality are importantHours:
Up to 40 hours per week (full time); Availability to work varied shifts from Monday-Saturday, 8 am-8 pm

Salary:
$13-$16 hourly
$13.00 hourly base pay with bonus commission opportunities after 60 days of employment (additional $2.00+/hour guarantee). Additional bonus opportunities after 90 days of employment. Base pay negotiable based on experience.

Benefits:
•  Health and dental insurance with company contribution after 90 days
•  401k participation with company match after six months of service
•  Aflac supplemental insurance and vision insurance options are also available
•  Paid holidays
•  Paid time off after one year of service
•  Generous service and retail discounts
•  Opportunities for growth and advancement

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